IT Support

IT support for businesses too busy to deal with IT

Email down. Server dead. Files missing. Printer possessed. We handle the practical technology problems that stop your business operating — and then we stop them happening again.

The problem

You don't have an IT department. You have a Tuesday.

Most of our clients ran their technology themselves for years — until the business grew, the systems multiplied, and every small glitch started costing real money and real hours. Hiring IT staff makes no sense at 5, 15 or even 40 people. Having nobody makes less.

Workstations & devices

Setup, troubleshooting, upgrades and procurement for PCs, laptops and the peripherals that orbit them.

Servers & networks

File servers, NAS, switches, Wi-Fi, VPNs — kept patched, monitored and recoverable.

Email & Microsoft 365

Accounts, migrations, security and the SPF/DKIM/DMARC plumbing that keeps your mail out of spam folders.

Backups that restore

Server, workstation and website backups — tested, not just scheduled.

Websites & domains

The part other IT providers won’t touch. DNS, hosting, SSL, and the website itself.

Vendor wrangling

We deal with the ISP, the software vendor and the photocopier people so you don’t have to.

How it works

No lock-in contracts. On purpose.

Traditional managed service providers sign you up for three years and slow down on day two. We work differently — and have kept clients for over a decade doing it.

  1. Start with what hurts

    Most clients call us with one specific problem. We fix that first. No audits, no onboarding fees, no proposals thicker than your laptop.

  2. Quietly tidy the foundations

    Once the fire's out, we sort the things that cause the next one — backups, updates, passwords, the server that's been beeping since 2023.

  3. Become your technology department

    Ongoing support on a simple monthly arrangement sized to your business. Cancel any time — we keep clients by being good, not by holding them hostage.

Straight answers

What we don't do

Small businesses are tired of IT providers that claim to do everything. So here's the honest list — and for each of these, we'll happily refer you to a specialist we trust.

  • 24/7 enterprise SOC monitoring. We're not a security operations centre, and we won't pretend to be one.
  • Compliance audits and penetration testing. ISO 27001, Essential Eight assessments — specialist territory.
  • Enterprise networks for 500 seats. Our sweet spot is 1–50 staff, and we're excellent at it.

Start with whatever hurts most

One call. The person who answers is the person who fixes it.